Terms of Service
Terms of Service
Last updated: May 2026 · NE1 Electrical Ltd, 20 Hartside, Newcastle Upon Tyne, NE15 8BY
These Terms of Service govern your use of iZapp.app, operated by NE1 Electrical Ltd ("we", "us", "our"). By creating an account or using the Service you agree to these Terms.
1. Who can use iZapp The Service is intended for electrical apprentices, lecturers, and education providers in the United Kingdom. You must be at least 13 years old to create an account. If you are under 18, you confirm that a parent or guardian has given permission.
2. Account registration You must provide accurate information when creating your account. You are responsible for keeping your password secure and for all activity under your account. Notify us at hello@izapp.app if you suspect unauthorised access.
3. Free and paid accounts Apprentice accounts are free. Lecturer and education provider accounts may require a paid subscription. All prices are in GBP and inclusive of VAT where applicable. Subscriptions are billed in advance — you may cancel at any time; cancellation takes effect at the end of the current billing period with no refund for the remaining period unless required by law. We reserve the right to change pricing with 30 days' notice.
4. Acceptable use You agree not to use the Service for unlawful purposes, upload infringing content, attempt unauthorised access to other accounts, scrape or reverse-engineer the Service, upload malicious code, or impersonate others. We reserve the right to suspend or terminate accounts that breach these rules.
5. Content you upload You retain ownership of content you upload. By uploading you grant us a limited licence to store and deliver it for the purposes of running the Service. We will not use your content for any other purpose.
6. Our content All course material, quizzes, flashcards, and tools remain the intellectual property of NE1 Electrical Ltd. You may use them for your own learning but may not copy, distribute, or resell them without written permission.
7. Availability We aim to keep the Service available at all times but do not guarantee uninterrupted access. We are not liable for loss caused by unavailability.
8. Limitation of liability To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us in the preceding 12 months, or £100, whichever is greater. Nothing limits liability for death, personal injury, or fraud.
9. Governing law These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact hello@izapp.app · NE1 Electrical Ltd, 20 Hartside, Newcastle Upon Tyne, NE15 8BY
Last updated: May 2026 · NE1 Electrical Ltd, 20 Hartside, Newcastle Upon Tyne, NE15 8BY
These Terms of Service govern your use of iZapp.app, operated by NE1 Electrical Ltd ("we", "us", "our"). By creating an account or using the Service you agree to these Terms.
1. Who can use iZapp The Service is intended for electrical apprentices, lecturers, and education providers in the United Kingdom. You must be at least 13 years old to create an account. If you are under 18, you confirm that a parent or guardian has given permission.
2. Account registration You must provide accurate information when creating your account. You are responsible for keeping your password secure and for all activity under your account. Notify us at hello@izapp.app if you suspect unauthorised access.
3. Free and paid accounts Apprentice accounts are free. Lecturer and education provider accounts may require a paid subscription. All prices are in GBP and inclusive of VAT where applicable. Subscriptions are billed in advance — you may cancel at any time; cancellation takes effect at the end of the current billing period with no refund for the remaining period unless required by law. We reserve the right to change pricing with 30 days' notice.
4. Acceptable use You agree not to use the Service for unlawful purposes, upload infringing content, attempt unauthorised access to other accounts, scrape or reverse-engineer the Service, upload malicious code, or impersonate others. We reserve the right to suspend or terminate accounts that breach these rules.
5. Content you upload You retain ownership of content you upload. By uploading you grant us a limited licence to store and deliver it for the purposes of running the Service. We will not use your content for any other purpose.
6. Our content All course material, quizzes, flashcards, and tools remain the intellectual property of NE1 Electrical Ltd. You may use them for your own learning but may not copy, distribute, or resell them without written permission.
7. Availability We aim to keep the Service available at all times but do not guarantee uninterrupted access. We are not liable for loss caused by unavailability.
8. Limitation of liability To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us in the preceding 12 months, or £100, whichever is greater. Nothing limits liability for death, personal injury, or fraud.
9. Governing law These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact hello@izapp.app · NE1 Electrical Ltd, 20 Hartside, Newcastle Upon Tyne, NE15 8BY